Artelite

Information We Collect

When you contact us via the form, we collect the name, email address, and message you provide. We do not collect sensitive categories of data. We use this information only to respond to your inquiry and do not sell or share it with third parties for marketing.

How We Use Your Information

Your data is used to process your request, answer questions about our garden flags and yard banners, and send quotes for custom orders when requested. We may retain your message for our records for a reasonable period.

Legal Basis for Processing (GDPR)

Where applicable under the General Data Protection Regulation, we process your data on the basis of your consent when you submit the contact form, and for the performance of a contract or pre-contractual steps when you request a quote or place an order.

Sharing and Disclosure of Information

We do not sell your personal data. We may share information with service providers who assist us in operating the website or processing requests (e.g. hosting, email). We may disclose data if required by law or to protect our rights.

Data Protection

We take reasonable technical and organizational measures to protect your data against unauthorized access, loss, or alteration. Data transmitted via the contact form is handled in line with our security practices.

Your Rights and Choices

You may request access to the data we hold about you, correction of inaccuracies, deletion, or restriction of processing. You may also object to processing or request data portability where applicable. To exercise these rights, use the details on our Contact page. You have the right to lodge a complaint with a supervisory authority.

California and Other U.S. Privacy Rights (CCPA and Similar Laws)

We do not sell your personal information. We do not share your personal information with third parties for cross-context behavioral advertising in a way that qualifies as a "sale" or "share" under the California Consumer Privacy Act (CCPA). If you are a California resident, you have the right to know what personal information we collect, use, and disclose; the right to delete personal information; the right to correct inaccurate personal information; and the right to non-discrimination for exercising these rights. To submit a request, contact us via the Contact page. We will verify your identity before processing. You may designate an authorized agent to make a request on your behalf. Residents of other U.S. states with similar privacy laws may have comparable rights; contact us to exercise them.

International Data Transfer

Your data may be processed in the United States or other countries where our service providers operate. We ensure appropriate safeguards where required by applicable law.

Data Retention

We retain contact form submissions and related data for as long as needed to respond to your inquiry and for a reasonable period thereafter for record-keeping. You may request earlier deletion.

Children's Privacy

Our site is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe we have collected such information, please contact us and we will delete it promptly. Our practices are intended to comply with the U.S. Children's Online Privacy Protection Act (COPPA) where applicable.

Third-Party Services

We may use or integrate third-party services that collect or process data. These may include: conversion tracking and remarketing via Google Ads; analytics via Google Analytics; and the Google Maps API for displaying our location. Each provider has its own privacy practices. We encourage you to review their policies. We do not control data collected by these services.

Use of Cookies

We use cookies for site functionality, preferences, and analytics. For details on types of cookies and how to manage them, see our Cookies Policy.

Policy Updates

We may update this policy from time to time. The current version is always available on this page. Last updated: .

Contact Information

We are located in the United States and serve customers in the U.S. For questions about this Privacy Policy or your personal data, contact us via our Contact page, or write to: 1716 Main St, Lynchburg, VA 24504. Email: post@artelite.world.